Netflorst - terrible, no delivery

My daughter ordered flowers for me for yesterday (25th October 2021) for a very special reason. Someone in a dark coloured vehicle drove up to my house, asked my name, asked if I had yet received Red Roses - I said "NO", this person said "they are coming" Now nearly 24 hrs later there is still no delivery and - EVEN WORSE - no explanation or telephone call to apologise to either of us. I would like to be able to give a -star