Netflorst Bad Experience

I put in an order for delivery on Netflorist for my children's teacher and was assured that the delivery date would be 8 December. The next day I was informed that the product was out of stock and I agreed to a substitute product. Delivery was promised for 10 December. From 10 December onwards, I received an email from Netflorist informing me that they would be rescheduling my order for the next day. When I phoned to enquire about this, no-one was able to provide me with details as to why this was being rescheduled. Delivery was again promised for the next day. School closed on 15 December and was forced to cancel the order and go out and buy another gift for the teacher. It was a bad experience and I cannot see myself using Netflorist again for any purchase/orders.