NETFLORIST'S SERVICE SUCKS!! DON'T USE THEM

Customer service is atrocious, will never be using these guys again. The run around from placing an order, being told a day later that there is no stock of something I didn't order, then being told it's a mistake and something else I did order is not in stock. (I should not have even been allowed to place the order in the first place if they don't have stock), cancelling my entire order days in advance, receiving confirmation that this has been done by Nico Khoza and Shirley Njozela. Making other arrangements to ensure Mother's Day isn't ruined, then they show up and deliver a partial order, despite me cancelling the entire order. Then I call their customer service and they have no explanations at all. Get told they will follow-up in 30 minutes, and never follow-up at all. It's been 4 days fyi. Get back onto email only to be told by customer service that they meant they only cancelled one item and they aren't able to see anything else. Basically, their system doesn't allow them to, like I am supposed to know how NetFlorist's internal system works. Nevermind the fact that Nico could have just told me so, instead he just said it's been done. I would have been able to do something else to sort it out before the whole run-around. Instead, he kept quiet, and said that only because I immediately called their customer service when I received delivery, is it possible to have the items returned. Sneaky sneaky, so if I had not of my own volition, phoned their customer service, I would not have been able to return goods which I was told was cancelled. So a return has supposedly been arranged since I gave times to pick-up. But I have no response, no follow-up, so I don't even know if that's been done! ZERO WORD ON BEING CREDITED! ZERO FOLLOW-UP!! ALL MY EFFORT TO RECTIFY THEIR ERROR!! FELLOW SHOPPERS, AVOID NETFLORIST AT ALL COSTS!! TOO QUICK TO TAKE YOUR MONEY!!