DE
Dean E
1 reviews | Active since Jun 2023
14 Feb 2024, 12:26
NetFlorist's Service Failures: A Tale of Disappointment and Lost Trust
I am profoundly dismayed by the complete absence of customer care exhibited by NetFlorist. The issue of delayed orders is compounded by opaque policies, such as the stipulation that deliveries to business addresses may occur at any time between 8 AM and 5 PM, without consideration for the recipient's presence.
It is advisable not to presume that NetFlorist prioritizes the customer's best interests. Their approach has resulted in the irreversible loss of my patronage, and I anticipate that they will similarly erode the public's esteem.
The quality of service and communication is deplorable.
I strongly advise against employing their services should you wish to genuinely brighten someone's day
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Dean E's updateReviewer Update
14 Feb 2024, 18:52Just an update from my side. I ordered sunflowers along with other yellow flowers. What arrived was 4 red roses in terrible condition. My partner was likely too shy to even recieve the pathetic flowers..
they only arrived late afternoon and as stated not even the selected flowers.. don't get me started on the message.. accompanied by the lackluster flowers.. if we could call them that..
Never again. I will also make it my mission to spread the word on how terrible this company is.
they only arrived late afternoon and as stated not even the selected flowers.. don't get me started on the message.. accompanied by the lackluster flowers.. if we could call them that..
Never again. I will also make it my mission to spread the word on how terrible this company is.
DE
Dean E's update14 Feb 2024, 18:52
Reviewer Update
Just an update from my side. I ordered sunflowers along with other yellow flowers. What arrived was 4 red roses in terrible condition. My partner was likely too shy to even recieve the pathetic flowers..
they only arrived late afternoon and as stated not even the selected flowers.. don't get me started on the message.. accompanied by the lackluster flowers.. if we could call them that..
Never again. I will also make it my mission to spread the word on how terrible this company is.
they only arrived late afternoon and as stated not even the selected flowers.. don't get me started on the message.. accompanied by the lackluster flowers.. if we could call them that..
Never again. I will also make it my mission to spread the word on how terrible this company is.