1 reviews | Active since Mar 2015
NetfloristCustomerOrderSystemlLmitationPreventSale
On Friday 20Mar15, I attempted to place an order for delivery 27Mar15.<br> I used an voucher as a part payment, the remainder to settle via eBucks. I experienced a system error whe connecting to eBucks. I called eBucks..they referred me to Netflorist.<br> Joy Thebekwana the Netflorist consultant took my call..She asked me to send an email to ***.<br> za. This I did at 12:52 on 20Mar15. My logged called was closed without me the customer experiencing a positive result. I repi**** to the email that conveyed the closed message. Lerato from Netflorist call me on Monday 23Mar15, I explained my case... she committed to speak to her manager. Lerato called me yesterday 24Mar15 stating that due to Netflorist system limitation I cannot use my eBucks together with the voucher as payment. Not impressed!!!! Are customers being penalized due to Netflorist's internal issues. Harold, dear, please help!!!<br> Please respond urgently as delivery is 27Mar15. I just sent email to Netflorist order email address as follow-up as I want to place my order to myself for my birthday. <br>
