NetFlorist: Would you EVER share your 16 digit card number, exp dates& CVV over email? Putting POPI & ethical practice to the test.

Absolutely shocking service from such a well-established brand. After facing numerous errors - trying to place 2 orders on their online store, I reached out via email NUMEROUS times asking for assistance to complete the order and use an alternative payment method, they ask via their "care@netflorist...." communication channel for MY 16 DIGIT CREDIT CARD NUMBER, EXP DATE, AND CVV number. 48 hours later I am still waiting for a supervisor to contact me!!!

Working in the digital industry, it is a fact that their website is not secure and neither is their before, during, or after-sales service.

Very disappointed. There are so many brands that deserve the opportunity to reach customers searching online with intent.

NetFlorist does not deserve to be in the first prize position. Sure, the capability is there - but is it now a matter of fact that their service is a Gosh Damn F****!!!!!

In the 21st century, is this appropriate?? Multiple avenues exist to procure payment.

POPI, financial security, and ethical practice, is very much in question. Correct me if I'm wrong.