Netflorist will ***** you out of your money for non delivery

Netflorist plays mind games with consumers money.

I bought a package for delivery on Friday 06 January 2023 for delivery to Vereeniging. I missed the call and called back within a minute and was told that delivery would be made a Saturday cause I could not be reached.

I notified them there is no way that the driver could be far from the delivery address as I had called within a minute. However they insisted that the delivery will be made the next day.

The delivery was not made Saturday as promised and only received a message the Sunday stating that the delivery will only be made on Monday. I could not understand as their websites states the hours for deliver for Saturday and Sunday.

I cancelled the order for a full refund as the receiver will no longer be able to receive the package.

Netflorist came back stating I will be forfeiting 50% of my money due to handling fees and we could not be reached. I wrote back telling them that I called back within a minute and was promised delivery for Saturday.

This a *****ed method to take consumers money’s even though Netflorist made a promise to deliver the next day, which they did not do at all, even on the Sunday.