Netflorist violates consumer rights

I will never, ever, ever recommend Netflorist - possibly not even to my worst enemy.

It’s over two months now that they owe me a refund after taking payment and informing me after the fact that they do not have a network partner in the area I needed flowers to be delivered to. I repeatedly asked the consultant before placing the order. I was also **** to about the ability to deliver on the Saturday before Mother’s Day.

I cancelled the order on the Friday when I realized they had ****. Given my status as a journalist working for a national newspaper, they jumped to attention but proceeded with lies and proceeded to deliver part of the order two days AFTER Mother’s Day.

After repeated reminders to them about my refund and their many empty promises, I’m still waiting for a refund.

Clearly Netflorist thinks nothing of violating its customers rights. It’s high time that action of sorts be taken against Netflorist.

Netflorist doesn’t even deserve the one star rating (that is mandatory on a Hellopeter review).