Netflorist - Urgently need a competitor

I placed an order at 7:56am and paid via EFT. With the Item I ordered I added sweets and was charged extra delivery fee for adding the sweets, as they have a calculation method they use per item for charging delivery fees. I was informed at 14:24 that they do not have stock of the item I ordered and are dealing with my refund query which takes up to 48 hours. Who knows when I will receive my money back