Netflorist the saga continues

Further to the review posted last week Friday. Things just got worse. After thinking I had managed to get through to them and they were willing to address the problem and receiving assurance the package would be delivered today (with delivery costs to be reimbursed in credits) I get informed that they are out of stock and sorry so we will give you credit. It took them 1 week to realise they don't have stock for something that should have been delivered 2 days ago. Eish. I'm never using Netflorist again.