Netflorist the biggest disappointer!

I placed an order on the 24th of July 2020 and it was indicated that the order will be delivered on Tuesday, 28 July 2020. As I type this the order is STILL NOT DELIVERED! I contacted *** and a Daisy Bloom responded by telling me about a 3rd party delivery company. Now I questioned why this is any of my problem as I was expecting my order to be delivered on the 28th as stated when I made the order?

On the 29th July, I contacted the call center and I was told that my order will only be delivered today, 30 July 2020 according to their system. It makes absolutely no sense as even when I do the track my order option on the website, my order was due to be delivered on the 28th July as stated when I spent my money!!

Funny thing is this is the SECOND time that you guys disappointed me and I don't know why I came back to order with you guys again only to be disappointed AGAIN!

At this point I'm just ready to demand a refund!! I was promised feedback yesterday and there is still no communication from you even today! I'M SO FREAKING ANNOYED!!!!!!