NETFLORIST TERRIBLE SERVICE

Ordered Flowers for 12 February 2015<br> <br> 1. No response via email or sms.<br> 2. Contact centers have the worst call center support<br> 3. Put on hold repeatedly. Spent about an hour on phone trying to find out where the order is<br> 4. Today, 13 February, spoke to two different agents. One was extremely rude<br> 5. I had to bite the bullet and spend another 30 min on hold<br> 6. Eventually, was told that the flowers were now being dispatched. Even though it should have been sent yesterday<br> 7. I am still waiting for them to contact me as they said they did. If i call them, i will be put on hold for another 30 min<br> <br> The service is the worst i've ever experienced in my life. I would never use netflorist again.<br> They are unreliable and ***********. There call center staff are not proffessional.<br> There is no way to trust there service<br> <br> Disgusted<br>