NetFlorist taking Orders & Payment without being able to deliver during Lock-Down Period. 100% Guarantee that you WILL be disappointed...!!!

I placed a Mother's Day order on 6 May 2020. The expectation was created that the Order will be delivered within 2 days; BUT...The "floral fellows" remained "hushed" about the fact that they were unable to live up to their "100% Guarantee to aim to please & ensure that I am 100% satisfied with their service". Apparently the Florist is closed due to Lock-down...although I received a delivery from NetFlorist on 5 May? The only way these "floral fellows" can be contacted is via email/ online chat. They promise to reimburse with a voucher or alternative snack pack, but still can't guarantee 100% Service & Delivery during Lock-Down.