NetFlorist Sucks

This is not the first time time that I have been let down by NetFlorist but it is the last

I tried to pre-order something for valentinesday for my wife while I am away from home.

Firstly the website is so un-userfriendly. 4 Times I completed all the required fields only to be informed that an item is not available. Everytime I had to go back, choose something else and re-do everything including write the message.

By the time I managed to find something suitable, put in the adres, write a message and have it accepted, I was so frustrated that I did not change the date to valentinesday.

I immediately sent an email in order to try and correct the situation. I was never answered and the delivery date was never changed.

On the day of delivery Netflorist contacted my wife and said that her package would be delivered some time that day. She phoned them and asked when exactly because she can't sit around and wait all day long. She was informed that it would be in the afternoon.

The afternoon came and went. At 0830 pm she received a call from the delivery driver asking if he can come and deliver it, he was leaving Kempton Park. This means that delivery would be after 9 pm. What utter hogwash.

This was supposed to be a gift to a loved one but turned out to be a massive hassle that was expensive (R1400) and most deffinately not worth it.

I will never ever use Nerflorist again.