Netflorist SUCKS

Incorrect Birthday present delivered, They cant & not interested, in sorting their mistake out the same day so as to not make my wife's birthday a stuff up. Well thanks to them, it is now a stuff up and I have lost all my good points. The present might get delivered tomorrow? NOT good enough, its not her birthday tomorrow, its today. <br> I will NOT use this useless company again.... we had a very similar problem over Christmas that took about 5 days to sort. We phoned every day, sometimes more than once.... Why cant Netflorist call their customers and keep them updated? <br> Not Again