netflorist... ********.... **********... stay far away

so on the 27th of May 2020 I ordered a gift for my fiance that was supposed to be delivered on the 31st of May(her b day). During the course of the day on the 31 May these ****ers casually send me a mail(they dont even bother to call)stating that sorry they dont have my items and cannot deliver(4 days to tell me but chose to do it on the delivery day!)... anyways after a fight I got the order cancelled and was refunded... june came and went.... then on the 27th of July 2020 they again *******ly charged my credit card for the same gift as in May(the gift even had a date inserted, so my invoice states 27 July and the date on the gift states May!!!) un****ing believeable!!!! They even knew they are not going to deliver and knew I wouldnt be expecting a delivery just hoped I wouldnt see the charge Netflorist I want my ****ing money back, this is *****... anyone reading stay far away... they are ******** busy going under and *****ing... if they knew they made a mistake why havent they corrected it in a month and a half?? stay far away from these ****ers