NETFLORIST - ROTTEN VEGETABLES

On two occasions over this lockdown period in South Africa, a friend in the USA very kindly sent me a meat and a vegetable package. On both occasions, some of the fruit was so soft (over-ripe e.g. pears) that you could not hold it as was squishy in your hand. The lettuce was slimy and brown inside so was not fresh (twice). I entered a complaint online on their web page and received a message that they would get back to me, which they haven't. Clearly they do not care about the quality of the items that are being delivered... as long as they get their money - and believe me, it is ludicrously expensive. They do not imagine that the sender will be contacted because think that a person will just be so grateful for the gift they would not embarrass themselves by complaining. Fortunately, I have an excellent trust relationship with my US friend so I will be notifying her and recommending that she find another way to send gifts. NETFLORIST, you need to revisit who you select to supply certain products!! You are not keeping your quality promises!!!