netflorist ******* and messes up order.

I ordered two bunches of flowers and one bonsai for three members of the family living in one house. When I do the online payment, netflorist wanted to charge me for three deliveries even though the delivery request was for the same day at the same time???? That is a rip-off.<br> Therefore I reduced the number of orders to two and requested that they are made at the same time (and I paid for two deliveries). One bunch is for my mum for mother's day and I got my dad the bonsai as a side gift<br> Now I find out that one is being delivered today and the other tomorrow which totally spoils the surprise !! My dad will get his gift before my mum gets hers for mothers day??????<br> very disappointing - when I called them they had absolutely no idea how to handle the complaint and were useless.