Netflorist putrid Service (non-delivery of goods) - Order number ***

Its the first time I have used Netflorist and I quite to my surprise I am disgusted by the service. I ordered a Christmas cake to be delivered on the 17th December 2021. Its now the 23rd December 2021. After numerous phone calls and follow ups, it seems that Neflorist still cannot get their house in order. They have no clue as to why the order was not processed nor can they provide an exact time and confirmed date for delivery. My order number is ***. I will never use Netflorist again because of their putrid service. For the Netflorist Directors/ Managers- maybe take some tips from companies like Takealot, who provide efficient superior service and have technologies that track and trace your orders and deliveries. Netflorist systems seem to be still residing in the stone ages. Putrid Service by Netflorist. I would encourage all consumers to look elsewhere and consider Netflorist as a last resort for any online gifting purchased.