Netflorist Poor Service Delivery!!!!!

I ordered a gift for someone on the 25th March and the expected delivery date was the 28th March. The gift was a personalised and worth the value of R499. Unfortunately when I tracked the order on the 28th it was still on the way. I had to send an email on the 30th of March to get an understanding of where my order is. I got feedback that it was delivered on the 2 April. I then called my friend to find out if they're happy with the gift, only to find out that they got the biltong and a note saying "hope you get well soon". And they received the delivery on the 28th March and not the 02 April as the Netflorist team confirmed. Firstly they delivered the wrong order, the delivery date as they mentioned was also incorrect. So with this contradictory information, I'm very disappointed with Netflorist. I will NEVER order from them...very inconsiderate team! Poor service delivery!