Netflorist Over Promise and Under Deliver - Lost my business with them

"I am extremely disappointed with the service provided by Netflorist. I placed order *** on February 2nd, 2024, well in advance of Valentine's Day, with the expectation that it would be delivered by February 13th. Unfortunately, today, February 14th, I was informed that the product is out of stock.

This level of incompetence and disregard for customer satisfaction is unacceptable. Not only did Netflorist fail to fulfill their promise of timely delivery, but they also failed to ensure that the product was available before taking the order.

Valentine's Day is a significant occasion for many, and to have such an important gesture ruined by Netflorist's lack of organization and communication is beyond frustrating. I strongly advise others to reconsider using Netflorist for their floral needs, as this experience has highlighted their inability to provide reliable service.

Overall, this has been an incredibly disappointing and frustrating experience. I expect better from a company like Netflorist, and I will be seeking alternative options for my future floral purchases."