1 reviews | Active since Apr 2015
Netflorist order ***
<p>I was looking to get my sister something special for her birthday, I found some amazing and affordable options on the Netflorist website, however experienced so much trouble placing the order online, first the special expired that day (I had to call in to find this out after multiple online order attempts) , then realised not everything was available to deliver in Capetown , and every time I found something which was available in CPT (or so it said on the picture), I would have to follow the order process only then to find out at the end that it is also not available in CPT.</p> <p> </p> <p>I got so frustrated and could not find something available to send to my sister, I turned to other websites but all the gifts and flower arrangements looked as if they were from the 70's.</p> <p> </p> <p>Luckily the sweetest call centre consultant Rene Malan got in touch with me, she was extremely patient with an extremely frustrated me, she really made the situation better by getting back to my every email extremely fast and making it seem like this was her issue as well, which calmed me.</p> <p> </p> <p>I think that a few things need to be fixed on the Netflorist website, but one thing that is working there is the amazing service!</p>
