AK
Andries K

1 reviews | Active since Aug 2011

03 Mar 2016, 17:22

NETFLORIST NOT DELIVERING

DISAPPOINTED: I placed an order on the 2nd March 2016 for delivery on the 3rd March 2016 with the date being available for delivery. The order is for my sister in hospital and will be discharged tomorrow morning. First I try to track my order but real time tracking not available for order. Called the call centre and was given the following excuses: Order was received late by florist.Fax not received. Technical failure. Then last the driver was not available. But if we did not call them they would never have picked up that the order was never processed. Pathetic I say. Wanted to speak to Manager, no already left. Requested florist details but not allowed to give as it is Netflorist fault not the Florist. So short is my order will not be delivered today as requested. frown emoticon<br>

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