Netflorist north worth the time or money

Flowers not delivered. Driver did not ring the bell but tried to call and I did not see the call. After calling back the driver was rude and **** about no one being home. Driver insisted that I wasn't at home but could not remember what my gate looked like. Driver then refused to come back to deliver despite being nearby. First the driver insisted that he will come back the next day then said he will call back in 15 minutes. 1 hour later still no call. Next day I call him back and he says he is not delivering on Saturday and I should speak to head office. After getting his name he arrives just over an hour later in the company car to deliver the flowers. The flowers were pathetic and it was clear that the flowers were in the back of his car overnight. The order was meant to be a surprise for my wife on the friday but I had to go out to buy replacement flowers elsewhere (which I did before the driver even delivered what was ordered a day ago) which defeats the purpose of ordering and paying for flowers to be delivered. The customer experience and quality of flowers has slowly deteriorated at netflorist over the years essentially forcing customers to support their direct competitors