NetFlorist need to change courier or lose business

My delievry should have been delivered before 5:00pm as promised, The call center closes at 5:30pm and no one is able to answer as to where my delivery is. They cannot track the courier people (RAM) and hence my delivery is lost. Net Florist needs more efficient ways of tracking if they are going to use a third party.<br> <br> My father's birthday is almost over and still no delivery, I am so sick of this inefficiency as it always happens when they deliver to Newcastle. <br> <br> I ordered flowers and chocolates for my mum and they delivered the flower in the morning and the chocolates in the afternoon just before she left work. How is this efficient? Pathetic service. I am going to follow on Facebook just so ai can spread the word.<br>