Netflorist must be closed down!!!! Such pathetic service!!!!

Pathetic service I received from netflorist, my wife's birthday was on Monday the 4th and I had went to their website to see what I surprise her with to be delivered at her work place, I selected 4 items, a "she will not fall journal" and "personalized sage greenery magnet hat box" and I checked if they will be able to delivered the next day and the website confirmed that they will be delivered and I have made the payment before 2pm as per their terms and conditions for delivery for the next day. On Monday morning when i check my order its not ready and I started panicking I made 8 as time was not on my side, not even one of the consultants could assist when i came to hard on them they hung up. The 9th time I called was told they have problem with their machines and they cant deliver and this was after 3pm. I have never received such a pathetic service, when I called today they still could not give me answers they made me hold till i got fed up. At 14:28 today they deliver incomplete order to my wife and after she told me that there was a delivery and she confirmed what it was I was shocked that only 2 items were delivered and the message in the card was cut off and the most important one was not. Tried calling them again the number did not go through till 5pm

I would like to advise people that never use this company as they sell lies and false advertising and they should be closed down because I trusted them with my wife's important day of the year and there is no turning back of time