1 reviews | Active since May 2018
NetFlorist is trash.
I placed a Mother's Day order to be delivered on 13 May. They sent me a text message on 12 May stating that it would be delivered on 13 May "between 7am and 2pm." However, they did not pitch. They did not send me a notification, in any form, that they had unilaterally decided to change my delivery date from the 13th to the 15th, two days after Mother's Day, regardless of the fact that I had made payment on time. I had to call them to ask about the status of my delivery and only then did they tell me that they had "changed" my delivery date to the 15th of May because of the area I live in (Mitchells Plain). They changed the delivery date without my permission. Not only do I believe this is highly discriminatory but I also believe that this was clearly a case of negligence and outright poor customer service.
I do not recommend this service to anyone.
