Netflorist is the way to destroy a relationship

I ordered a gift to be delivered with the express undertaking that it would be same day. I was advised at 11am that the gift had been despatched.<br> <br> After 17h00 I called the call centre and was advised that the driver was still delivering. This meant that the gift would not arrive during that work day. I was advised that:<br> The management had already gone home and no one was available to deal with my issue