Netflorist is *******

I ordered gifts for a birthday on 1 August 2022 for delivery 4 August 2022 and on 5 August 2022 the gifts still weren't delivered and when I call the contact number for Netflorist, no one knows what the hell is going on or where the order is. I canceled the order and asked for a full refund which I'm now waiting for. I will NEVER use you guys again. Terrible service and company!!!!!