ZK
Zakariyya K

1 reviews | Active since Aug 2019

14 Feb 2021, 15:56

Netflorist is pathetic

Apart from sketchy pricing the worst part of netflorist is their delivery.IF YOU SET A DATE DONT CHANGE IT LAST MONUITE their delivery policy says you can't know when the driver is coming you must just smell them coming and know no estimated times no live tracking in popular apps such as uber eats and mr D. Netflorist lacks what it take to competitive with such horrible policies and their call centres are even worse than telkom its so easy to improve this business theres so much wrong with them they should be taught in various universities around SA to know what not to do woth a business and how to implement an error checking system in all data entered into their system even if they hire off a first year student from campus they can make their business better and as for their call centres well damn thats all I can say I would rather play fetch woth a blind and deaf dog than talk to one of their sales reps who you have to call yourself and check if everything is okay with your order only for them to make you play a guessing game to see if you will win surprisingly enough I lost twice I missed a minor detail amd they called me about it quite early on in the day and yet my package could only be delivered the next day if you are in a rush do not use these people I got a package delivered from USA with corona restrictions with more reliable information about the status of the package and its location.

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