Netflorist is o

Netflorist reserve the right to make substitutions unless significant... however they do not contact you if a significant substitution is being made. I received a gift where netflorist has substituted alcohol and an opened box of chocolate instead of macroons. It is completely unacceptable to send someone alcohol instead of edible and argue that is not a significant substitution. This is contrary to their own policy and ********. Alcohol is a controlled substance. They were not aware of my age, religion or identity and substituting this simple ********.