Netflorist is ******* 🤬

My partner ordered a gift for me on netflorist. Which was placed on the 4th of February 2024 to be delivered on the 14 February 2024 for Valentine’s Day. It’s now 17:06 and i have still not received my surprise. Their telephone lines are not going through and there is not an option to cancel the order. I’m so heartbroken and disappointed in netflorist. Hubby paid a lot of money only to not get any service. Please close this company they are not giving clients value for money and they giving false advertising. I hate this kind of businesses that rob people and give false hope.