Netflorist is ****

Worst experience ever! I tried ordering gifts for 7 people in Saturday so that it will be delivered on Mothers day but the website was down and I couldn't make the payment. I ordered, paid and sent POP on Sunday morning. My delivery date was supposed to be Wednesday giving the money 3 days to reflect in their account. I got an email stating that my order will only be delivered on Saturday. So I try contacting them to change the delivery address of 2 of my orders because they won't be at work during the weekend. I called them at 17:02 and got an automated response even though their call center clearly states it closes at 17:30 (the automated response actually says they close at 17:30). I immediately sent them an email requesting that the addresses need to be changed and I still haven't received any response. I called them the next morning and spoke to Thebo. I changed my mom and mother in laws addresses to their home addresses only to find out the delivery will now take place on Friday. This completely defeats the purpose of me changing the address so I ask that I can change my mom's address back to her work address since she will be at work and not at home. I was put on hold for 10 minutes before this could be reversed. My first order was delivered on Thursday with no message on the card so my stepson mom didn't know this was a gift from her son. When my mom and granny's gift was delivered there was also no message on the card. My sister's order came today and luckily she got a card and today I got an email saying my other granny's order can't be delivered today and they will contact me. My stepmom and mother in laws orders have not been delivered yet even though Thebo vowed that my mother in laws order would have been delivered on Friday. I got terrible service both online and telephonically and spent more than R2000 on one order to make the moms in my life day special but that was completely spoilt by the service provider