Netflorist, how you dissapoint

For father's day I ordered a snack basket to be delivered to my Dad, the Friday of. the package was only delivered the following Monday. When I phoned Netflorist they had the audacity to lie and tell me they called him. He was not called at all. Just plain too lazy to deliver. I then decided to give it a second go. Ordered something for my friend's birthday. Package not delivered on the Friday for his birthday. Again they did not even bother to call him. The package might be delivered today. In both cases I had placed the orders almost a month in advance to ensure that it would be delivered on the date desired and requested. Still they failed. On top of that the "consultants" who should be assisting you are just so professional and sarcastic. I had used them in the past without any issues. however, it is quite clear that standards have dropped significantly. I will not be making use of them anymore.