KP
Kim P

1 reviews | Active since May 2020

10 May 2020, 13:34

Netflorist false advertising

I placed an cake order for delivery with netflorist for mothers day. The company failed to inform me that the order will not be delivered on the accepted day. I tracked my order yesterday and the status was " order is being prepared " and this morning "order out for delivery".When I queried my order today, they apologized and said that they had stock issues. They later said that they could not deliver the cake without damaging it. Did they not think about this before advertising and accepting payment. The only compensation that they offered was a refund. Netflorist's service is pathetic, will not be using them anymore.

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