NETFLORIST FAILED ME!

Good day HelloPeter,

My little sister started a new job yesterday and there are risks involved i must say.

To encourage her, i called Netflorist yesterday just after 10:00am and placed an order. I spoke to a guy called Shanton and i chose the same day deliver. He told me that its a bit late to place an order for same day delivery and that my order will be delivered around 17:00pm. I still argued this but because i wanted to give my sister a smile and a bid of hope, i agreed. My sister also knocks off at 17:00pm so it would still have made her day.

I was not feeling well during the day so i knocked off earlier and went home to sleep. Obviously expected a call from my happy sister thanking me of the unexpected delivery but this never happened.

At 18:08pm i received an email from NETFLORIST saying: "Dear Lerato We?re so sorry but we were unable to deliver your gift ?to boitumelo today. A new gift will go out as soon as possible." Bear in mind that i was charged a delivery fee of about R70.00 Their email came with no explanation, nothing.

Immediately after receiving an email from them, i responded and told them how unhappy and disappointed i am. Its 09:40am the next day and i haven't received any communication from NETFLORIST. You would think that they would prioritize my order this morning right, well, they did not!

Please assist me HelloPeter, thank you so much.

This was a terrible service