Netflorist Failed a Cancer Patient.

If I could give Netflorist zero stars, and I assure you they deserve non. I ordered cream roses for my fiance who has been diagnosed with cancer so she could have an amazing last day at work. Order ***. I ordered the flowers in the morning and I kept watching out for the delivery notice. I realised by 5pm I had not received a notice of delivery. Note, no one called me to apologise or inform me. This could have been rectified as she lives down the road from the company she works and the driver could have delivered there. I called them the next morning and heard they never even attempted the delivery. Yet no one informed me. I know she was expecting to see her favorite flowers. No one even made an attempt to try and deliver the next day before 9am. They kept telling me they will go with the next batch. How about dedicating a special delivery for your ****up? Netflorist, I am not even mad anymore but I assure you they are better emerging companies doing what are you doing. All major titans that were once big have fallen from grace by not focusing on their customers. Your service is a disgrace and myself and my company will never use your services again.