Netflorist

Good Morning, my wife had a birthday last week and as a gift received a bouquet of flowers from her sister in the USA. The florist used was Netflorist. The flowers were beautiful for 1 whole day thereafter they proceeded to whither away and die. We have tried contacting Netflorist on the numbers supp**** on the website but unfortunately-and we can understand the circumstances with shutdown- no reply. We also sent e-mails with no reply. The fact that we received the flowers on Thursday evening just prior to shutdown may mean that NetFlorist have closed as they are not an essential service but we did have telephones answered on the Friday the 28th so the phones are being manned. My request is please advise why the flowers lasted one day and please just reply to mails-remotely-if necessary.

order number: ***

Thank you

Alan