KF
Katherine F
1 reviews | Active since Sept 2020
04 Dec 2024, 20:15
NetFlorist, don't smooch me ever again.
A friend had to go to hospital. As soon as I found out at 9am, I called, selected and paid in less than five minutes later. When I called the hospital later to check on my friend, I was told it never arrived. I called NetFlorist. The agent told me it was a **** and when I asked to speak to someone to help, she said no, call back tomorrow. I cancelled my cards. Thanks NetFlorist, for showing how much you care. Sis.
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Katherine F's updateReviewer Update
06 Dec 2024, 09:47Over a half hour and counting, holding because management hides behind the poor call centre staff. I suppose the very mature management culture evident, is to keep me on hold until they break me. Why? Because the hamper I ordered was in fact delivered after I had cancelled my card. The fact that there is a call recording of their staff telling me that no transaction was reflected and that I was ****med. And then told me that I was ****med and summarily dismissing me by terminating the call, I was left no option but to cancel my card just before my holiday. Would that really be called smooches? I can think of fever blisters?
KF
Katherine F's update06 Dec 2024, 09:47
Reviewer Update
Over a half hour and counting, holding because management hides behind the poor call centre staff. I suppose the very mature management culture evident, is to keep me on hold until they break me. Why? Because the hamper I ordered was in fact delivered after I had cancelled my card. The fact that there is a call recording of their staff telling me that no transaction was reflected and that I was ****med. And then told me that I was ****med and summarily dismissing me by terminating the call, I was left no option but to cancel my card just before my holiday. Would that really be called smooches? I can think of fever blisters?