KH
Kerry H

1 reviews | Active since Mar 2019

29 Jan 2020, 13:25

Netflorist does not wish you a very happy Valentine's day.

Spent the last 15 minutes personalizing an order for my partner to be delivered to him on Valentine's day. At the check out, it would not allow me to pay for premium delivery before 1:00pm so I called the customer help center to assist me with this. I spent 5 minutes on the phone with a support agent only to be told right at the end that they are not taking any orders for Valentine's day or for that ENTIRE week. It's over 2 weeks away from now and they are fully booked? Also no warning on the site that they will not be taking any order's for the one day of the year where I would assume most people are using their service... NetFlop...

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