Netflorist does not understand that it is in business of memories, and timing matters.

I am thoroughly disappointed in the service I received from Netflorist. I find it very disappointing that I hold my end of the deal, but they don't hold theirs.

I made a same day order for a friend who was going through a traumatic experience. I made sure to meet all requirements for it to arrive on the same day, in fact, I spent more money than I had budgeted, because it was important for this gift to arrive on time. I am writing this more than 24 hours later and my friend has still not received it.

When I got on a call, the call center person gave me very general information, that did not answer my grievance.

During this Covid period, being physically present for someone is very difficult. Please don't rob us of being there for our loved ones by not upholding your promises.

This is unacceptable.