Netflorist does not support Valentines days

I am more disappointed than angry, simply because I work in the service delivery industry and to say that your service is poor is an understatement.

My order, placed on Tuesday 12 Feb(To avoid what happened when I placed an order on the same day) was not delivered once more and no call was made, no email sent, nothing, to warn or inform me of any delays and or "unforeseen circumstances" that warrant the non-delivery.

I attempted to call, your lines were dead, went on Facebook and received probably the most abrupt response one could get, basically an F-you, I'm not worried, its can't be done, go away, as if I didn't pay for a service to be rendered??

Suffice to say valentines day turned out to be a disaster and the whole experience leaves one wondering why I opted to use your services again, after the previous mess up as well. Fooled me twice, shame on me?