PS
Phelan S

1 reviews | Active since Aug 2019

04 Dec 2020, 15:57

Netflorist does not have any customer satisfaction skills

Netflorist has no consideration for their clients. I ordered and paid for my order on Monday 1st December and requested delivery for Thursday, 3red December, they called me after 3PM to say they cannot deliver and will deliver on Friday, however instead of giving preference to my order since it was already delayed I had to still go on a list and be number 14.

They made a mistake and did not even bother to rectify it as soon as possible to ensure customer satisfaction. They are really bad when it comes to service delivery.

I don't think I will he using these people again. Good service is key.

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