NETFLORIST disappoint again!!! over and over (Order: ***)

Order: ***

Netflorsit has disappointed me for the last time! I was disappointed with a Valentines day gift that was not delivered the one year, now I tried to give them a second change with my parents 52nd Wedding Anniversary, and YES they came to the party of DISAPPOINTING me once again!

I am very embarrassed as I am a child who wanted to let my parents know we are thinking of them on this wonderful, joyful Wedding Anniversary of them - this journey and to celebrate this day with them - but yes, after many calls on the 17th to no avail with call centers and then a call center chat that is closed while I am still trying to get an explanation at 5pm why it is not delivered and what the delay was - so BASICALLY NO SERVICE at all.

Today, 18th they want to call me to tell me it is still sitting in Durban and it won't be delivered as they have to get the inhouse courier service - it is beyond acceptable.

They have disappointing me on a day my parents was suppose to feel special and loved by me - now I am the child who make no affort at all in celebrating this achievement with them.

I have no words of how there is NO SERVICE with Netflorsit - I can't see that Father's day will be any better for people, I feel sorry for the disappointment they will feel as paying for a service that will not happen...... individuals don't matter to them..... Netflorsit slogan should read WE DON'T CARE, not NETFLORSIT JUST BE NICE!!!!