Netflorist delivery and customer services

I don't know which is worse the customer service or the delivery of this company. The false advertising on the website also joins the party "Sameday Delivery".

Placed an order on Thursday, 16 July 2020 and on the website the delivery date was Friday, 17 July 2020, shortly after I placed the order I got an email stating that the delivery date will be 20 July 2020, the time now is 14:17 and I have been on a chat with an agent 'Jordan' who greeted and asked for the order number and then vanished from the face of the Earth. I was also on a call holding on for dear life.

This is just to say in case you want to order a birthday gift from them, be sure write in your message "Happy Belated Birthday" because it'll just be awkward when the gift arrives a week later.