Netflorist delivers to wrong person at wrong address and they sign for it with their cel no. and not even mine! I think with all these complaints, Carte Blanche should be called! It does'nt matter how big or small, they need to own up to their incompeten

If the star rating could give a minus I would have added it in. I am so disappointed that after so many years of using Netflorist I have not got a birthday gift. It was delivered to the wrong person. Someone else signed for it. I guess the delivery person does not know the difference between my surname or the person he is delivering too.

After 4 emails and about 3 calls, no answer. I feel cheated, as I spent a lot of money on this item which was personalised and delivered to someone else. Surely the driver can read? Not only is their delivery system terrible, so is the telephone etiquette. After trying to explain my story, I was placed on hold 3 times, before telling the lady that she needs to listen before she cuts me off and places me on hold. I know her job cant be easy, BUT in these trying times... we are all working hard and to lose an item is not acceptable. And of course not to refund one is also unacceptable!