Netflorist cant deliver nor did not follow through on cancellations request

oder ***. Placed on 10 Feb 2026 for latest delivery on 13 Feb 26 were not honoured. No message , no missed call, . On Saturday 14 Feb 26 at 10:40 AM I requested call centre agent CINDISA / SINDISA after 15 min on phone to cancel order . It was advised it's cancelled . Please kindly check your recordings for proof as you do record your calls t were advised that they could net get hold of us , which is a blatant lie as we were served but takealote and checkers 60/60 on that day , . No claw nor SMS were received until I started complaining . . . .AT 18:39 PM on 14 Feb / After the fat we received a call and then they delivered a cancelled order ? Shocking service. BE it as it may , an order supposed to be there on 13 Feb now after cancelled delivered a day and a half later . Guess how disappointed my wife was not having a gift in time on valentines day ! , I LOOK STUPID. I had to drive to the shops and buy another gift , This is unacceptable . Regrettably this will be the latest time I ever make use of netflorist. Make sure you rather order a week in advance and call regularly as to ensure they will in fact deliver . Sadly , this happened to my neighbour as well , I can proof this ! SAD SAD SAD . Given the experience , sadly nothing will come of this . Be Warned