NetFlorist Bad Service

I'm very disappointed in the NetFlorist service regarding order number ***. My delivery was scheduled to for 14th January. Without any notification, my order was not delivered. I then followed up this morning and I was told that the one item on my order was only out for delivery today because the area was not serviced on the previous day. I then had to change the delivery address and required the delivery to be done by 12 as the collection of the order would be a problem after 12. I was then told that they cannot guarantee delivery by 12 and I would get notified when it is delivered. This is unacceptable. I paid for this service and now I just have to deal with the inconvenience of NetFlorist.

I will never make use of your services again and will not advise anyone to make use of your services either.