Netflorist - AVOID AVOID AVOID!

I ordered flowers for both my wife and mother for Mother's Day paid a premium as Netflorist hikes prices around these types of occasions, and assumed all was in order. At 4 p.m. on Sunday, delivery #1 arrives—the flower order was not correct; clearly, the flowers have been lying in a hot car for hours—shocking! Order #2 for my mother just doesn't arrive, even though Netflorist is about 5 kilometers from the house. No contact was available on such a special day, yet you employ random delivery people, and the quality of the flowers is pathetic. I would urge anyone to rather support your local florist instead, as they at least give a s%&#. Avoid Netflorist at all costs; they don't believe in customer service, and all large corporations should also cancel all arrangements with them! Just refer to Twitter for a long list of similar complaints yesterday and then pretend it's an isolated incidence as that will typically be the excuse today!