Netflorist appalling service

Absolutely shocked and appalled at the pathetic service received from Netflorist. Not sure at what point their service became so bad but really something needs to be done. The drivers get lost, the call centres are not helpful, orders dont get delivered. I just had an important order be delayed with delivery by 3 days due to incompetence on their side. This in addition to multiple disturbances from them while at work is really frustrating and I will not be using them again. Literally going to make sure everyone knows how useless the service is.